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About Us
Russian Gateway
(UK) Ltd was founded in 1999 with the specific aim of
filling a large gap in the UK travel market for a Russian
travel operator with a passion for customer service. Due to
our unique product and service we now command a considerable
share of the UK travel market to Russia and are proud to say
we have a large number or repeat clients. We are definitely
number 1 river cruise operator to Russia and, although
statistics are hard to come by, we believe we are the top
provider of individual Russian tours with personal guide as
well.
We are very
selective regarding the provision of our travel services in
Russia and have our own Russian headquarters in central
Moscow and a small representative office in St.Petersburg -
in both you will find professional and courteous staff. Our
guides are the best you will find and will go out of their
way to make your stay unforgettable. Your guide will be one
of the lasting memories of your trip to Russia and we go to
a great deal of effort and expense to employ only the very
best - normally teachers or lecturers by profession they
have all undergone the rigorous guide training and received
their official status. We also search for the human element
- caring friendly and flexible - not the automatons 'large
former state tourism organisations' might provide you (we
think you know who we mean !)
All of our UK
staff have lived in Russia, know Russia and the Russians and
travel regularly to Russia. There is no other operator like
us in the UK - the service is very personal - we are small,
very specialised and we like it that way.
We have been
recommended by The Observer 'Ask the Experts' section, the
Mail on Sunday's highly respected travel section on several
occasions, Sunday Times, The Guardian and the Scottish
Sunday Herald. In 2005 we have featured in the Sunday
Express Magazine's "Follow in the Footsteps of James Bond"
article . We also feature in the latest batch of Lonely
Planet Guides to Russia and are now also featured in
Frommers Guides and Rough Guides so you should be able to
find bits and bobs about us all over the place ! . We don't
have a PR department bombarding newspapers with offers etc -
we are written about by these publications because we have
been recommended by happy customers. Our Directors have
given local and national BBC Radio interviews about touring
in Russia. We are also regularly contacted by major
publications like the Economist (see August 6th 2005 issue)
for our opinions on the current situation or sometimes more
specifically (for example by The Guardian about the Russian
Film Industry).
In September
2002 we were responsible for sending the entire Liverpool
Football Club - over 200 people to Moscow to play against
Spartak Moscow in the European Champions League. In December
2006 we sent rock 'n' roll legend James Brown and his 50
strong entourage on a whirlwind concert tour to Moscow with
only a few days notice - a real challenge but that is what
we thrive on.
We are proud
sponsors of The Promise, a UK charity set up to pioneer new
ways to support children with special needs within the
orphanage system in Russia (see http://www.thepromise.org.uk)
Some Of Our
customers:
Microsoft IBM
BBC British Airways Philips Johnson & Johnson The Guardian
Brunswick Group The Royal Navy Coca Cola Usbourne Publishers
Deutsche Bank Yoplait Marks & Spencer Polaroid New York
Times GlaxoSmithKline JP Morgan Merrill Lynch BT Channel 4
AOL Time Warner Kraft Foods Christies Panasonic PWC, the US
Air Force & mining giants Rio Tinto who regularly use our
services to travel to Russia. We have sent in the region of
20 UK Members of Parliament at different times to Moscow on
leisure trips with their families. We also regularly send
high profile members of the business and entertainment
industries to Russia.
For Customer
feedback please use the link in the Info Section of This
Website
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